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People who run customs at foreign borders can be intimidating. Especially if you don't speak their language. Plus, it doesn't help that they are usually in uniforms and sometimes carry an Uzi. However, keep in mind that underneath that rough exterior lies a human being. So if they ask questions be polite. Be courteous. Basically, treat them and their country with respect. 'Cause although their level might be low on the official totem pole they can still give you lots of trouble.